We are Coral

Coral was founded in 2011 by call center veterans passionate
about reducing the cognitive load of customer service
employees and taking the complexity out of making changes to
their desktops. Our mission is to enable employees to focus on
their interaction with customers and provide great experiences.

We are Coral

Coral was founded in 2011 by call center veterans passionate about reducing the cognitive load of customer service employees and taking the complexity out of making changes to their desktops. Our mission is to enable employees to focus on their interaction with customers and provide great experiences.

Our Promise

Create best-of-breed workspaces

Whether you want to assemble custom workspaces or opt for our ready-to-use desktop, we supercharge your projects with the industry’s broadest library of pre-built integrations and widgets. Our software caters to the needs of the most complex enterprises.

Simplify your cloud migration

Coral serves as the glue for your best-of-breed CX stacks, shielding your customer-facing employee desktops from disruptive system changes. We provide a safety net for your application and technology choices, future-proofing your CX architecture.

Automate human-centered workflows

Coral features an agile automation framework. We let you federate data from multiple applications and dynamically display context-relevant information. Our event-driven architecture enables effortless orchestration of data movements across all your applications.

Our Leadership

Michael Gulley

Chairman & CEO

Kelvin Lynch

Co-Founder & COO

Matt Johnson

Co-Founder & CTO

Andrew Hunt

CPO

John Pedroza | VP, CX and AX
John Pedroza

VP, CX and AX

Dave Townley

VP, Global Delivery

Nicolas De Kouchkovsky

CMO

Anna Lee

Head of UX Design

Rey Mendoza

Head of Manila Operations

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Adopted by the largest contact centers across the globe.

We are ideally suited for banking, insurance, telecom, and wealth management.
Over 98,000 contact center agents, bankers, and advisors are using Coral every day.